Information We Collect
In the process of registering for an account on the Orchidroad.ng website, we may collect some personal identifiable information including but not limited to your name, age, gender, phone number, email address, postal address as well as debit/credit card details. Some of this information may be retained on our website for future reference and used by us while others may only be used during each transaction.
How We Use Information We Collect
Orchidroad.net collects and uses your personal information to enable us to provide services as advertised on our website. This personal information may serve na oa variety of purposes, including notifying you about the status of your order, investigating and resolving complaints/issues, assessing users’ interest in our products and services, notifying you about promotions and offers, customizing your shopping experience, minimizing fraud and other criminal activity, and for any other reason we deem relevant to your use of Orchidroad.ng, its services and its website.
At any point in time, you may request to stop receiving any of the information we send across to you. This request may be granted if it does not impact our ability to effectively fulfill your current as well as future orders.
In order to continually improve our level of services to you, we collect and analyze data about our users’ activity on our website. We may also periodically request you to participate in surveys that will give us an indication of your assessment of our level of service, allow us to customize your experience on our website, and inform us of ways in which we can improve our services.
Security of Information We Collect
Orchidroad.net makes every attempt to secure your personal information from unauthorized access, use or disclosure. Confidential information we receive from you such as debit/credit card details are handled securely and protected through Secure Sockets Layer (SSL) encryption.
A cookie is a piece of data sent from a website to a user’s computer while the user is browsing that website. Cookies are designed to save certain information inputted by a web user on particular web pages that will allow the website to recall information such as postal address, phone number, customer name on future visits to that web page.
This provides ease and convenience to a user’s experience by ensuring previously submitted information does not need to be imputed each time the user is on that web page.
Users have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but your preference can be easily updated in your browser. Opting to decline cookies may restrict users from enjoying the full breadth of Orchidroad.ng’s website and its associated services and features.
Cookies are small pieces of data, stored in text files, that are stored on your computer or other device when websites are loaded in a browser. They are widely used to “remember” you and your preferences, either for a single visit (through a “session cookie”) or for multiple repeat visits (using a “persistent cookie”). They ensure a consistent and efficient experience for visitors, and perform essential functions such as allowing users to register and remain logged in. Cookies may be set by the site that you are visiting (known as “first party cookies”), or by third parties, such as those who serve content or provide advertising or analytics services on the website (“third party cookies”).
Both websites and HTML emails may also contain other tracking technologies such as “web beacons” or “pixels.” These are typically small transparent images that provide us with statistics, for similar purposes as cookies. They are often used in conjunction with cookies, though they are not stored on your computer in the same way. As a result, if you disable cookies, web beacons may still load, but their functionality will be restricted.
Many of the cookies we use are only set if you are a registered gmail.com and/or faceboook.com user (so you don’t have to log in every time, for example), while others are set whenever you visit one of our website pages, irrespective of whether you have an account.
Where we place cookies
We set cookies in a number of different locations across our services. These include:
On our website pages (including landing page, product page, category page, sub-category page and checkout process pages).